Trustora Digital
Digital financial services built around clarity and trust
Trustora Digital gives eligible customers a convenient way to access loan information, complete verification, review personalised offers and manage repayments through a secure mobile experience.
Every approved loan offer clearly explains the amount provided, applicable charges, repayment schedule and total amount payable before the customer accepts it.
Submitting an application does not guarantee approval. Eligibility, loan amounts and repayment terms are determined through verification, affordability checks and credit assessment.
Clear at every stage
A simpler way to understand and manage your loan
Trustora Digital is designed to make the lending process easier to understand. From application and identity verification to offer review and repayment, customers receive clear information at every stage.
We believe financial services should be transparent, responsible and supported by reliable customer service. That means explaining costs before acceptance, protecting customer information and providing help when customers need it.
Why Trustora
Designed for informed decisions.
Clear Information
See the loan amount, service charges, repayment period and total amount payable before accepting an offer.
Secure Verification
Complete identity and eligibility checks through a protected digital process.
Convenient Access
Apply, review updates and manage eligible services through the Trustora mobile app.
Responsible Assessment
Applications are assessed using identity, eligibility, affordability and credit information.
Customer Support
Contact our support team for help with applications, accounts, payments or technical issues.
Privacy Controls
Access clear information about how your personal data is collected, used, retained and protected.
How it works
How Trustora works
- 01
Create Your Account
Register using your mobile number and complete the required account-verification steps.
- 02
Provide Your Information
Submit the identity, contact, employment, income, bank-account and supporting information required for assessment.
- 03
Complete Verification
Your identity, submitted information and eligibility may be reviewed using internal checks and approved service providers.
- 04
Receive a Decision
Your application may be approved, declined or returned for additional information.
- 05
Review Your Offer
Approved customers receive an offer showing the principal, charges, repayment period, payment schedule and total amount payable.
- 06
Accept and Manage Your Loan
After accepting the agreement, eligible funds are transferred to the verified bank account. Repayments must be completed according to the agreed schedule.
Loan information
Know the cost before you accept
Trustora provides a complete breakdown of the applicable financial terms before a customer accepts a loan offer.
Only accept a loan after confirming that the repayment amount and schedule are suitable for your financial situation.
Responsible lending
Borrow with a clear repayment plan
A loan is a financial commitment. Before applying, consider your income, essential household expenses, existing financial obligations and ability to make each repayment on time.
Trustora may assess the information provided to determine eligibility and whether the requested loan appears suitable. Customers should never borrow more than they can reasonably repay.
Read Our Responsible Lending GuidanceSecurity
Your information deserves careful protection
Trustora applies technical and organisational safeguards designed to protect customer information and reduce the risk of unauthorised access, misuse or disclosure.
Protective safeguards
Safeguards may include encrypted connections, controlled employee access, account verification, secure document storage, monitoring and audit records.
Shared responsibility
No digital system can guarantee absolute security. Keep OTPs, passwords and verification codes private.
Recognize safe contact
Trustora will never ask for an OTP, password or complete card credentials through email, chat or social media.
Learn About Security →The Trustora app
Manage your Trustora experience from your phone
Use the Trustora mobile app to create an account, complete verification, submit eligible applications, review offers, monitor repayment information and contact customer support.
Install Trustora only through the verified download options on this website.
Customer support
Need help? We are here to support you
Contact the Trustora support team for assistance with your account, application, payments, privacy or security.
Company information
About Trustora Digital
Trustora Digital is operated by TRUSTORA DIGITAL (PVT) LTD, a company registered in Sri Lanka under registration number PV 00365510.
Registered office: 112/A, Badulugasthenna, Bindunuwawe, Bandarawela, Sri Lanka.
Where lending services are provided by a separate financial-service provider, the relevant lender will be identified in the loan offer and agreement.
Learn More About Us